Writing a Résumé.
Contact details
Add your contact details at the top of the page. Include name, address, phone number, mobile and email. Make sure your name and contact details are on each page just in case the pages get separated after being printed out in hard copy. Only use professional-sounding email addresses. An email address like drunk-n-drunker@ may give the wrong impression.
Birth date and marital status
You are not obliged to include either your birth date or marital status - it's up to you.
Layout
There are many layout styles; our advice is to keep it simple. Pick a font style that is easy to read - not too flowery or ornate. Bold for headings are easy to read. Use dot points if you want, but just the one type. The content of the resume is the most important thing.
Summarising your strengths
You can do this two ways, either list your “Key Strengths” in dot points or include a section under a heading like “Career Profile”.
Key strengths
Use dot points to highlight your key strengths. The aim of the section is to give the person reading your resume a quick snapshot of what you have to offer. For example:
Be specific about what you write, for example “Excellent communication skills” is vague, where as “Excellent written and verbal communication skills acquired through 9 years in customer service positions” is factual.
Career overview and career objective
Including a career overview, career profile or career summary is an optional piece of information. If you choose to include an overview, it should provide the reader with a quick preview of what's in your resume (one paragraph).
A career objective is making a statement of what you want; again, this is optional information. If you are going to including an objective, make it meaningful. For example, “to utilise my skills in a professional environment for the mutual benefit of myself and employer” versus “whilst currently working in customer service, my goal is to move into general management”.
Employment history
Outline your career history in reverse chronological order, i.e.. your most recent job first. For each entry, follow the structure of employer, job title, employment start and end dates and your duties/responsibilities.
A lot of people tend to only include on-going or permanent jobs and leave out the short term or casual jobs, for example seasonal harvest work. Showing continuity of employment might be important to the interviewer so try and fill any gaps. For example:
Jan 201X - May 201X
Various casual labouring/admin/retail-based jobs in the XXX area including…Jan 201X - May 201X
Various casual labouring/admin/retail-based jobs in the XXX area including..., I also undertook study for the XXX course/certificate (or completed the XXX course/certificate).Jan 201X - May 201X
Overseas travel.Jan 201X - May 201X
Maternity/paternity duties.
Description of employer
Giving a short description of your employer might be necessary if their name is unknown or doesn't necessarily describe their business, for example:
The Heritage Lottery Fund - a UK based charity which funds heritage projects to non-profit organisations.
Responsibilities and my duties
When you get to the part of listing what you actually did in your previous jobs, you can choose to lead with either “My responsibilities were” or “My duties included...”. Some people believe the more responsibilities listed the better and some people include only the bare minimum - it's your choice, but keep in mind you are trying to express to the reader the full scope of your job in legibly.
Achievements
This is an optional piece of information where you can list the things that you did that you think are particularity noteworthy. For example, staff awards or special commendations. It is important to note that meeting a target is not an achievement – it's doing what you are paid to do, however greatly exceeding a target would be an achievement.
Education and training
This section can cover university, TAFE, industry courses, in-house courses and any other professional training. Start with your highest qualification first and then list in reverse date order (most recent first).
Professional memberships
Include only those relevant to your career as well as an indication of how active you are in the organisation.
Referees and references
Your resume should include at least two employment referees. A referee is a person who will be contacted by the interviewer, to provide information regarding your previous employment. Referees are generally your former employers/supervisors. If you are self-employed, your referees could be your clients or suppliers. A personal referee is a person who will vouch for you in a personal, not professional, capacity. If you are a school leaver with no work history, you can list a former teacher/career advisor as a referee.
On your resume list the referee's name, company, title, and phone numbers.
You should confirm with your referees that they are willing to be included on your resume first.
A reference is an open letter written by a former employer/supervisor describing your time in their employ. You may choose to add a sentence: “Written references available upon request” if you wish.
OVERALL TIPS
How long should your resume be?
Your resume should be somewhere between 2 and 5 pages long - long enough to show how your career has developed as well as some detail of your achievements, but not long enough to become repetitive or boring. Obviously the less time you have spent in the workforce (eg. school leavers), the shorter your resume will be.
A mature-aged candidate who has spent many years in the workforce may choose to list the most recent 10 - 15 years work history on their resume and then summarise your older work history. For example:
Previous work history
1982 – 1997
Labourer / Farmhand
Working for approximately 15 farmers in the Parkes, Bogan Gate and Trundle area.
My duties included:
You can include a paragraph under the heading “Other professional/work experience” if you want to mention earlier work of particular interest or relevance. Finally, you can include a sentence such as “Full resume available upon request” to give the interviewer the opportunity to request you full resume.
Good resumes are written. great ones are edited
After you’ve written your resume, make sure you go back and read it again and again, tightening it up where necessary. Get a friend or family member to look it over. The more eye-passes it receives, the better it will be.
Make your point
Try to get across that you are a human being rather than a list of bullet points (not that there’s anything wrong with bullet points). But don’t get too clever.
Don’t say what you did, say what you learned
“Duties: Clerical administration, customer relations, answering phones.” Re-phrase that tired job description by describing how you grew rather than what you did. “In this job I gained excellent time management skills and learned how to better manage my company’s external customers. I developed my administration skills greatly, by re-organising the company’s filing system and answering phones punctually.”
Tailor
Always do a minor re-write each time you send off a resume based on the job you’re applying for. Emphasise the more relevant aspects and edit out the unnecessary.
Other tips
