About the Role:

We are seeking a Network and Telecommunications Administrator to join council's IT team and provide hands-on support for our network infrastructure and telecommunications systems. This is a varied and dynamic role where you will play a key part in maintaining, troubleshooting, and improving network performance across multiple council sites.

You'll work with cutting-edge technologies, including Dell Core Switches, Aruba edge switches, Ruckus WiFi, SonicWALL firewalls, and MS Teams Telephony, providing support for both daily operations and exciting new projects. If you have a passion for networking, telecommunications, and technology projects, this is the perfect opportunity to grow your career.

Key Responsibilities:

• Break/Fix Support: Troubleshoot and resolve issues with network equipment, including Dell Core Switches, Aruba Edge Switches, Ruckus WiFi, SonicWALL firewalls, and various routers
• Telecommunications Support: Provide support for MS Teams Telephony and mobile services, ensuring seamless communication across the organisation
• Audio/Visual Systems: Assist with the management and support of Teams Rooms and other AV equipment
• WiFi Rollout: Support the rollout of new WiFi infrastructure using Aruba technology to improve connectivity and performance across council sites
• LAN Switch Refresh: Assist with the refresh and upgrade of LAN switches, including deployment and configuration of Aruba technology
• WAN Strategy Planning: Contribute to the planning and execution of the WAN strategy to enhance network resilience and facilitate the migration of applications to the cloud
• Travel to Sites: Provide on-site support at various council locations as required (departmental car provided)

What We're Looking For:

• Associate Diploma in IT or equivalent in network/security architecture
• Extensive experience in cloud, IoT, and SCADA networks
• Expertise in designing and implementing security policies for IP Telephony, LAN, WAN, VPN, and mobile devices
• Skilled in network performance monitoring and optimisation
• Proven ability to analyse and resolve complex issues
• Strong interpersonal skills with the ability to engage at all levels
• Highly organised with the ability to manage priorities and document critical events
• Security Standards: Knowledge of network security standards and risk management
• Driver's Licence: Current C-class driver's licence for site travel

Hit APPLY today or call Samantha Khosid on 1300 800 301 / 02 6680 9018 to have a discussion.